From the President, Cathy Hester: September 2021

Dear Members,

Fall is upon us, summer 2021 is but a memory, we anticipate Halloween and as we cheer our favorite college or NFL teams on to victory, we anticipate the holiday season. It’s a great time of year!! I am looking forward to serving as your 2021-2022 president and following in Joel Moore’s footsteps as we Reconnect with each other, in person, after a long hiatus, Promote the NAIIA and thus promote our member firms and Grow the association.

Our 84th NAIIA Conference was held in Hilton Head, SC from September 13 through 16 and was a big hit– thank you Sheri and Mike Csom! A great time was had by all, as you can tell from the photos included in the newsletter shared by members (and on our website). We had some very good costumes for the 70’s Theme Night. Can you identify our members from the photos in the newsletter? The education committee did an excellent job in putting together the speakers and educational events. We resurrected our past round table discussions (thank you Beth Crosa), which proved to be a great success. The hour-long NAC Symposium was again a big hit with lively discussions of topics of interest to our members. We are exploring extending the time for this next year. We are hard at work planning for Tucson May 16-19, 2022 at the JW Marriott Starr Pass Resort & Spa. Be on the lookout for information, you will not want to miss this one!

Sheri Csom and I will be traveling to Chicago, IL on October 13 for the NAIIA Mid States meeting. Nino Berardi Mid-States RVP has a great program planned for members, with National Advisory Council members and vendors in attendance also. Thank you, Nino!If you haven’t visited the NAIIA website yet, please do so. It is very user friendly and easy to navigate! Watch for new additions to this site as the year progresses and let us have your thoughts and suggestions.

Growing NAIIA is a group effort. Get involved, participate on a regional and national level, and reach out to the Executive Board or Sheri Csom to offer suggestions, contribute an article for the website or newsletter and suggest new members to the association and share with them why you belong to NAIIA. This is your association! We need all members’ contributions to help us grow. Being an NAIIA member is so much more than a logo we put on our website or an ad we put in our Bluebook. It’s a connection to other firms and individuals who have exhibited their willingness and ability to meet the strict standards of this association. I know when I meet an NAIIA member that I am connecting with someone who also upholds the highest standards of claims excellence and professionalism. As a member of NAIIA if someone asks you Why Belong, your experiences as a member should easily give you the answer to share with them. Be a mentor.

In closing, please support the vendors that sponsor events for NAIIA both regionally and nationally. If you are not a CPLIC member, consider becoming one. Visit the NAIIA website often and explore the Membership tab to see what the NAIIA has to offer you. Enjoy the fall weather and please reach out to me or the Executive Board Members at any time.

Cathy Hester, 2021-2022 NAIIA President
CJ Hester


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