Shaneen Panko is the Executive General Adjuster at Protocol Insurance Services! 

With 41 years of experience in the industry, Shaneen has built an impressive career specializing in Commercial and Residential Property claims. She’s also received Appraisal and Umpire training through NAIIA, adding even more expertise to her already stellar resume!

Shaneen’s journey with NAIIA began over 35 years ago when she and her husband, Vincent, were working for a carrier. Vincent would often use the NAIIA Blue Book for resources. When they started their company in 1997, they knew it was crucial to become members of NAIIA, but it wasn’t until 10 years ago that they became truly active. Since then, Shaneen has enjoyed the networking, resources, and lifelong friendships she’s made through this incredible organization.

Shaneen’s advice for those new to the industry? “Get involved with this wonderful organization earlier!” 

Her favorite part of the job? Helping the insureds and making a difference in their lives. Her go-to saying is, “No one ever wants to meet me professionally…maybe next time it will be at the grocery store!” 

Shaneen now currently serves as our Western Regional Vice President.